Acuna's Plumbing & Rooter Services

PRIVACY POLICY

Acuna's Plumbing & Rooter Services collects only the information needed to respond to a service request: contact details, service address, the problem described, and the communication preferences chosen on the form.

Communication consent

Consent is collected separately for each communication type. Submitting a service request does not authorise promotional messages or automated follow-up calls.

  • Text me about this service request — I agree to receive text messages from Acuna's Plumbing & Rooter Services about this specific service request, including scheduling and arrival updates. Message and data rates may apply. Reply STOP to opt out.
  • Text me occasional offers and maintenance reminders — I agree to receive promotional text messages and maintenance reminders from Acuna's Plumbing & Rooter Services This is separate from service-related messages and is not required to receive service. Reply STOP to opt out.
  • You may use an automated or AI-assisted call to follow up — I agree that Acuna's Plumbing & Rooter Services may follow up by telephone using an automated or AI-assisted system. I understand a human team member is always available instead, and that this consent is not required to receive service.
  • Email me updates about my request — I agree to receive email from Acuna's Plumbing & Rooter Services about my request and occasional service information. I can unsubscribe at any time.

Each consent choice is stored with a timestamp, the version of the consent language shown, the page it was given on, and audit metadata. Consent can be withdrawn at any time by replying STOP to a message or contacting the office.

Sharing

Information is shared only with the dispatch, scheduling and communication providers needed to deliver the requested service. It is not sold.

Contact

Acuna's Plumbing & Rooter Services, 1239 N Beachwood Dr, Burbank, CA 91506. Telephone (818) 566-1323.

If you have a question about this policy or a request about your information, call us or send a service request and a member of the team will respond.

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